Last updated: February 24, 2026
These Terms of Service (the "Terms") govern your access to and use of Telentir's AI calling and messaging platform, operated by Silyze, Inc. ("Service Provider," "Telentir," "we," "our," or "us"). By using the Services, you ("Client," "you," or "your") agree to these Terms.
These Terms apply to both outbound and inbound voice interactions, and related optional SMS/email follow-up functionality.
1.1 Provision of Services. Telentir provides AI-powered calling automation, which may include:
1.2 Automated Technology Disclosure. You acknowledge that calls may use automated AI voice technology and automated dialing systems.
1.3 Performance Disclaimer. Telentir provides technology infrastructure and automation tools only. Outcomes such as lead generation, appointments, conversion rates, or revenue are dependent on factors outside our control and are not guaranteed.
2.1 Client Representations and Warranties. You represent, warrant, and covenant that:
2.2 Indemnification by Client. You agree to defend, indemnify, and hold harmless Telentir and its officers, directors, employees, and affiliates from all claims, actions, damages, fines, penalties, liabilities, settlements, judgments, and expenses (including reasonable attorneys' fees) arising out of or relating to:
2.3 Independent Technology Provider. Telentir acts as a technology platform provider and does not independently select recipients, own your contact data, initiate calls outside your instruction, or assume your seller/telemarketer obligations.
3.1 Recording and Transcription. Inbound and outbound calls may be recorded and/or transcribed unless recording is disabled in writing.
3.2 Consent Requirements. You are solely responsible for compliance with call recording and consent laws, including two-party consent jurisdictions.
3.3 Use of Transcripts. Transcripts are provided for internal business review, quality assurance, analytics, and operational use.
3.4 Speech Processing. Even if call recording is disabled, speech-to-text processing may still occur for live system functionality.
4.1 Trial Plan. Unless otherwise agreed in writing, an initial thirty (30) day trial may be offered for a flat fee of $300 (the "Trial Fee").
The trial includes up to approximately 2,400 connected call minutes under Telentir's standard configuration (the "Base Configuration"), which includes:
4.2 Enhanced Configuration Pricing. If you enable premium voice engines (including ElevenLabs), alternative real-time language models, or other enhanced configurations, per-minute rates may increase. Any adjustments require your prior approval.
4.3 Overage Pricing. Usage above included trial allocation is billed at $0.13 per connected minute under the Base Configuration, unless otherwise agreed in writing.
4.4 Payment Terms. Invoices are due within seven (7) days of issuance. Non-payment may result in suspension or termination of Services.
To the maximum extent permitted by law:
6.1 Telentir implements commercially reasonable security measures to protect data in transit and at rest.
6.2 You retain ownership of contact data provided to Telentir.
6.3 Telentir may use aggregated and anonymized data for system improvement and performance optimization.
7.1 Initial Term. These Terms begin on your effective signup/order date and continue for an initial thirty (30) day term unless terminated earlier under this section.
7.2 Cancellation by Client. You may cancel at any time with written notice. Prepaid fees are non-refundable. Services remain active through the current billing period or until included usage is exhausted, whichever occurs first.
7.3 Suspension for Non-Payment. Telentir may suspend Services for non-payment.
7.4 Outstanding Obligations. Termination does not relieve payment obligations incurred before termination. Obligations intended to survive (including indemnity and liability limitations) survive termination.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
These Terms, together with your order form or signed service agreement (if any), constitute the entire agreement between the parties and supersede prior understandings related to the Services. Modifications must be in writing and signed or accepted through an authorized electronic process.
Disputes arising under these Terms shall be resolved by binding arbitration in the State of Delaware under American Arbitration Association (AAA) rules.
The parties waive participation in class or collective actions.
If you have questions about these Terms, contact:
Silyze, Inc. (Telentir)
Email: [email protected]